Effective Date: August 1, 2025

Welcome to Noble Mizu. These Terms and Conditions (“Terms”) govern your use of our website www.noblemizu.com and your purchase of our pearl jewelry products. By accessing our website or making a purchase, you agree to be bound by these Terms.

IMPORTANT NOTICE

Please read these Terms carefully before using our website or making a purchase. If you do not agree with any part of these Terms, please do not use our website or services.

1. Acceptance of Terms

By accessing and using the Noble Mizu website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Noble Mizu.

You must be at least 18 years old or have parental/guardian consent to use our services and make purchases.

2. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any portion of the website
  • Interfere with or disrupt the website or servers
  • Use any automated system to access the website without our permission
  • Transmit any viruses, malware, or harmful code
  • Impersonate any person or entity
  • Use the website to transmit spam or unsolicited communications

3. Products and Descriptions

We strive to display our pearl jewelry as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual colors and details of our products.

Pearl Authenticity

All Noble Mizu pearls are cultured pearls, authenticated by Certified Pearl Specialists accredited by the Cultured Pearl Association of America (CPAA). Each purchase includes a Certificate of Authenticity.

Product descriptions are for informational purposes. While we make every effort to ensure accuracy, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Ordering and Payment

Order Process

When you place an order through our website, you are making an offer to purchase products according to these Terms. We reserve the right to accept or decline your order for any reason, including:

  • Product availability
  • Errors in product or pricing information
  • Suspected fraudulent activity
  • Inability to authorize payment

Payment

We accept the following payment methods:

  • Major credit cards (Visa, MasterCard, American Express)
  • PayPal
  • Other payment methods as displayed at checkout

All payments are processed securely through our PCI-compliant payment processors. By providing payment information, you represent that you are authorized to use the payment method.

5. Pricing and Availability

All prices are listed in US Dollars and are subject to change without notice. Prices do not include applicable taxes, which will be calculated and displayed at checkout.

We make every effort to ensure pricing accuracy, but errors may occur. If we discover a pricing error after you have placed an order, we will contact you to inform you of the correct price and give you the option to:

  • Continue with the order at the correct price
  • Cancel the order and receive a full refund

Product availability is subject to change without notice. We reserve the right to limit quantities.

6. Shipping and Delivery

Shipping Policy

  • FREE shipping on orders over $99 within the United States
  • Orders are processed same day or next business day
  • Standard shipping typically takes 3-5 business days
  • Expedited shipping options available at checkout
  • All shipments are fully insured
  • Signature required upon delivery for security

Risk of Loss

All purchases are shipped FOB shipping point. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays or damages caused by the shipping carrier.

International Shipping

International customers are responsible for all customs duties, taxes, and fees. Noble Mizu is not responsible for delays due to customs processing.

7. Returns and Refunds

Return Policy

We want you to be completely satisfied with your purchase. Our return policy allows for returns within 14 days of delivery, subject to the following conditions:

  • Items must be unworn and in original condition
  • All original packaging, certificates, and documentation must be included
  • Custom or personalized items are final sale and cannot be returned
  • Return shipping costs are the responsibility of the customer unless the return is due to our error

Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-10 business days.

Exchanges

For exchanges, please return the original item and place a new order for the desired item to ensure availability.

Last Updated: August 8, 2025