Effective Date: 08/01/2025

Noble Mizu (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.noblemizu.com or make a purchase from us.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our site.

1. Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

  • Personal Information: Name, email address, phone number, shipping address, billing address
  • Payment Information: Credit card details (processed securely through our payment processor)
  • Account Information: Username, password, and preferences if you create an account
  • Communication Information: Messages, feedback, and correspondence you send to us
  • Purchase Information: Details about products you buy, including custom design specifications

Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on our site
  • Shopping cart contents

2. How We Use Your Information

We use the information we collect to:

  • Process Transactions: Fulfill orders, process payments, and send order confirmations
  • Provide Customer Service: Respond to inquiries, provide support, and handle returns
  • Send Communications: Send order updates, shipping notifications, and important service announcements
  • Marketing: Send promotional emails about new products and special offers (with your consent)
  • Improve Our Services: Analyze usage patterns to enhance website functionality and user experience
  • Fraud Prevention: Protect against fraudulent transactions and unauthorized access
  • Legal Compliance: Comply with applicable laws and regulations

Pearl Authentication

We maintain records of pearl authenticity certificates and CPAA certification details for quality assurance and customer verification purposes.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website, conducting business, or serving you (e.g., shipping companies, payment processors)
  • Legal Requirements: When required by law, court order, or government request
  • Business Protection: To protect our rights, property, or safety, or that of our customers
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for any other purpose

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for all data transmission
  • Secure payment processing through PCI-compliant payment gateways
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection and privacy

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart contents
  • Analyze website traffic and usage patterns
  • Personalize your experience
  • Provide targeted advertising

You can control cookies through your browser settings. However, disabling cookies may limit certain features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a portable format

To exercise these rights, please contact us using the information provided below.

7. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Last Updated: 08/08/2025